The Retail team is split into two groups, Retail Operations and Regional Business Managers.
The Retail Operations team is responsible for managing the communication between stores and Head Office, resolving customer queries and a wide variety of operational responsibilities. The team is always looking at opportunities for improving operations in stores. This is a very fast paced department where the ability to cope under pressure, remaining positive and focused whilst juggling a multitude of tasks are an everyday necessity.
The Regional Business Managers are a dedicated team of individuals who are responsible for managing a geographical region and delivering the company goals and strategy through their store teams. They are highly motivated, a strong communicator and are able to recognise sales and development opportunities. This role offers real variety and opportunities to utilise key management skills.
Customer Care Assistant - Permanent & Full time (35 hours)
Showing a passion for fashion retailing and great customer service, you will confidently deal with customer enquiries in a fast moving environment, whilst achieving sales targets.
Acting as an EAST ambassador, your enthusiasm for the brand will contribute to building customer loyalty and play an integral part of a positive customer experience.