Customer Care

We're here to help you in any way we can.
Have you read our Frequently Asked Questions? These may help to answer a general enquiry about shopping online.
If you are looking for one of our stores, please use our store finder.

Customer Care

For all enquiries regarding buying online, styling advice, finding a product of just to feedback on your EAST experience please email customercare@east.co.uk or phone us on +44 (0)208 877 6543.
 
Our customer care team are available during the following hours and we do our very best to respond to all enquiries within 48 hours:

Monday - Wednesday 9am - 6pm
Thursday 9am - 7pm
Friday 9am - 5:30pm
Saturday - Closed
Sunday 10am - 3:30pm


Please note that we will be closed on Bank Holidays
 
EAST Head Office
 
If you would like to write to us our business address is:
EAST Ltd
55 Kimber Road
London SW18 4NX
 
You can phone Head Office reception on +44 (0)208 877 5900