Customer Care

We're here to help you in any way we can.

Have you read our Frequently Asked Questions? These may help to answer a general enquiry about shopping online.
If you are looking for one of our stores, please use our store finder.

Customer Care
For all enquiries regarding buying online, styling advice, finding a product of just to feedback on your EAST experience please email or phone us on +44 (0)208 877 6543.
For International order enquiries please contact

Our customer care team are available during the following hours and we do our very best to respond to all enquiries within 48 hours:

Monday - Thursday 9am - 6pm
Friday 9am - 5:30pm
Saturday - 10am - 5pm
Sunday - CLOSED

EAST Head Office
If you would like to write to us our business address is:

EAST Lifestyle Ltd
Riverside House
26 Osiers Road
SW18 1NH

Returns Address
When returning any orders for a refund, please forward to the below address:

EAST Lifestyle Ltd
SEKO Logistics (London) Ltd
High Standing
Harding Road, Brinklow
Milton Keynes
MK10 0DF

You can phone Head Office reception on +44 (0)208 877 5900