Customer Care

We're here to help you in any way we can.

Have you read our Frequently Asked Questions? These may help to answer a general enquiry about shopping online.
If you are looking for one of our stores, please use our store finder.

Customer Care
For all enquiries regarding buying online, styling advice, finding a product of just to feedback on your EAST experience please email customercare@east.co.uk or phone us on +44 (0)208 877 6543.

Our customer care team are available during the following hours and we do our very best to respond to all enquiries within 48 hours:

EASTER OPENING HOURS
Good Friday 9am - 5:30pm
Saturday 10am - 5pm
Easter Sunday - CLOSED
Easter Monday 10am - 4pm


Monday - Thursday 9am - 6pm
Friday 9am - 5:30pm
Saturday - 10am - 5pm
Sunday - CLOSED


EAST Head Office
If you would like to write to us our business address is:

EAST Lifestyle Ltd
Riverside House
26 Osiers Road
London
SW18 1NH


Returns Address
When returning any orders for a refund, please forward to the below address:

EAST Lifestyle Ltd
SEKO Logistics (London) Ltd
High Standing
Harding Road, Brinklow
Milton Keynes
MK10 0DF

You can phone Head Office reception on +44 (0)208 877 5900