Customer Care

Our lovely customer care team are here to help you out with everything from placing orders and sharing your feedback to solving any queries you may have.


We’re here for you from 9am until 5:30pm Monday to Friday and 10am to 5pm on Saturdays.


We will always do our best to respond to all enquiries within 48 hours. In the meantime, please refer to our frequently asked questions page for answers to any general enquiries you may have.


Please contact us on or call us on on +44 (0)208 877 6543.


EAST Head Office

If you would like to write to us our business address is:


EAST Lifestyle Ltd

Riverside House

26 Osiers Road


SW18 1NH


Returns Address

When returning any orders for a refund, please forward to the below address:


EAST Lifestyle Ltd
MIQ Logistics Ltd
Unit 1, Horizon Point
Swallowdale Lane
Hemel Hempstead
United Kingdom


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